For policyholders
Your claim in plain view
Brisker.ai is built for insureds as a first-class experience, not an afterthought. Unlike traditional adjusting companies that keep policyholders in the dark, we emphasize transparency, empathy, and confidence at every step.
Use the Insured option when you create your account.
Key features for policyholders
The insured experience is purpose-built to keep you informed, supported, and confident.
Live assignment tracker
Follow each stage of your claim assignment with plain-language updates that explain what is happening, who is responsible, and what comes next. Timestamped progress and clear milestone context reduce uncertainty and help you feel informed throughout the process.
Clear communication timeline
View call, text, and message history in one conversation timeline so updates are easy to find and verify. Instead of repeating details or waiting on callbacks, you can quickly reference prior communication and stay aligned with your assigned contractor.
Feedback after completion
Submit structured feedback after your assignment is complete, including ratings and optional notes about your experience. Your input gives carriers and contractor teams measurable quality signals that help improve responsiveness, professionalism, and service consistency over time.
Why this helps policyholders
Reduced stress and improved trust throughout the process.
Transparency
See where your assignment stands without calling for status updates. Stages, timing, and next steps are visible in one place so you are never guessing what happens next.
Understanding
Assignments move through clear milestones. You can follow progress in plain language instead of navigating opaque carrier or TPA workflows on your own.
Confidence
When you know what is happening and who is involved, it is easier to trust the process, and to step in at the right time if something needs your attention.
Ready to use the brisker.ai insured experience?
Create an account and choose the Insured option at sign-up to get started.